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Making mail order & telephone order (MOTO) payment processing easy.

Understanding MOTO

MOTO is a funny little word which stands for Mail Order / Telephone Order. This probably makes it seem even more confusing. Basically, you typically do not see your customers face-to-face, and often key-in your transactions either on a payment gateway, or on a physical terminal. If the majority of your sales come in through phone, mail, and/or e-mail, you are considered a MOTO merchant. MOTO merchants hold an account type which differs from accounts setup as Retail or Restaurant. MOTO merchants MUST key in at least 50% of their transactions. Since this account has much more room for error, as the customer data is manually entered, the Visa/MasterCard/Discover Interchange rates are higher than accounts with card-present transactions. Rest assured, RedFynn has features in place to ensure we keep your processing costs low.

MOTO merchants:

  • Do not typically see customers face-to-face.
  • Must key-in at least 50% of their transactions.
  • Have a higher Visa/MasterCard/Discover Interchange rates.
Learn more
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The best rates possible

We ensure you have the best rates possible by setting the account up with the proper merchant type. If you are a MOTO merchant and are set up incorrectly as Retail, you will pay more per transaction. With our Quality Control process, and RedFynn's exclusive customer experience, we will ensure this will not happen to you.

Learn more

How It Works:

  • 1.

    Customers call in, mail, and/or e-mail their orders to you, and provide their credit card information for payment.

  • 2.

    You will then key-in the payment information into a terminal or payment gateway.

  • 3.

    Payment information is sent to the card processing company.

  • 4.

    Next, the Issuing Banks will send either a decline or an authorization.

  • 5.

    Sit back, relax, and let us do the leg work to get the money to your bank account in a jiffy!

We want to help you take your business to the next level. Give us a call today to get started on making the MOTO aspect of your business soar to all new heights.

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