Privacy Policy

This Privacy Policy describes how RedFynn (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit our website, use our services, interact with our official social media pages, or communicate with us via email, phone, or text message (SMS/MMS). It also explains your privacy rights and how the law protects you.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Personal Information / Personal Data means any information that identifies, relates to, describes, or could reasonably be linked to an identified or identifiable individual.

Usage Data means data collected automatically, either generated by the use of the website or from the website infrastructure itself (such as IP address, browser type, pages visited, and time spent).

Service Providers means third-party companies or individuals who process data on our behalf to help operate our business and services.

You means the individual or legal entity accessing or using our services.

Information We Collect

We may collect information from you directly, automatically, and from permitted third-party sources.

Personal Information You Provide

• Name
• Email address
• Phone number (including mobile number)
• Mailing address
• Account or inquiry-related information
• Any information you voluntarily submit through forms, emails, or communications

Usage and Technical Information

• IP address
• Browser type and version
• Device identifiers
• Operating system
• Pages visited and time spent
• Referring URLs

Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to improve functionality, analyze usage, remember preferences, and enhance user experience. Cookies may be session-based or persistent.

You can control cookies through your browser settings. Disabling cookies may affect certain site features.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13 (or a higher age if required by applicable law). If we learn that we have collected personal data from a child without verified parental consent, we will take reasonable steps to delete that information.

How We Use Your Information

We may use your information for the following purposes:

• To provide, operate, and maintain our services
• To respond to inquiries and provide customer support
• To manage accounts and business relationships
• To send administrative, transactional, or service-related communications
• To send marketing or promotional messages only with your consent
• To deliver SMS/text messages related to your account, services, or opt-in communications
• To improve our website, services, and user experience
• To comply with legal obligations and enforce our agreements
• To prevent fraud, abuse, or security incidents

SMS / Text Messaging

If you provide your mobile phone number and opt in to receive SMS or MMS messages from RedFynn:

• You consent to receive text messages related to your account, services, updates, and promotional communications (if applicable)
• Message frequency varies
• Message and data rates may apply
• Consent to receive text messages is not a condition of purchase

Opt-Out: You may opt out at any time by replying STOP to any message. You may reply HELP for assistance or contact us directly.

Phone Number Use: We do not sell, rent, or share your mobile phone number with third parties for their own marketing purposes. Phone numbers are used only as described in this policy or as required by law.

Legal Basis for Processing (Where Applicable)

We process personal information based on one or more of the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests, provided those interests do not override your rights

Information Sharing and Disclosure

We may share your information only in the following circumstances:

• Service Providers: With trusted vendors who perform services on our behalf (e.g., hosting, analytics, communications, payment processing), under confidentiality and data protection obligations
• Business Transfers: In connection with a merger, acquisition, financing, or sale of assets
• Legal Requirements: To comply with laws, regulations, court orders, or lawful requests by public authorities
• Protection of Rights: To protect the rights, safety, or property of RedFynn, our users, or others
• With Your Consent: For any other purpose disclosed to you and agreed upon

We do not sell personal information.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Restrict or object to certain processing activities
• Withdraw consent at any time

To exercise these rights, please contact us. We may require identity verification before fulfilling requests.

Analytics and Advertising

We may use third-party analytics services (such as Google Analytics) to understand website usage and improve performance. These services may use cookies or similar technologies.

You may opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.

Links to Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@redfynn.com.